Guest Commitment


Be confident when staying at a Port Stephens Beachside Holiday Park in this post-COVID world that we are 100% committed to keeping you and your family safe by:

Increased cleaning frequency of:

  • Accommodation & Reception Areas
  • Shower & Toilet Amenities
  • Camp Kitchen, Games Room and BBQ Seating Area

Contactless guest interactions including:

  • Express contactless check in
  • Pay in full over the phone or online before arrival
  • Contactless key return box when checking out

Increased use of:

  • Personal hygiene information & instructions
  • Hand sanitizer in public areas
  • Disinfectant wipes available

Adherence to Social Distancing instructions:

  • No more than 1 or 2 people at a time in Reception
  • Floor markings are in place
  • Social distancing measures in place in amenities buildings

Record Keeping:

  • Guest Health Declarations and pre-arrival screening in accordance with the NSW Health Orders
  • Guest contact tracing and record keeping in accordance with the NSW Health Orders

Important Note:

By downloading the COVIDSafe app, you will keep yourself and your community safe by helping health workers to notify you quickly if you have come in contact with someone who has coronavirus.

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