FAQ's

How close are you to Nelson Bay?

Halifax Holiday Park is 2 minutes by car.

Shoal Bay Holiday Park is 5 minutes by car.

Fingal Bay Holiday Park is 10 minutes by car.


Do you have a pool?

Fingal Bay Holiday Park has a pool, Halifax and Shoal Bay Holiday Parks do not at this stage have pools.


How close are you to the beach?

All 3 Beachside Holiday Parks are located just minutes walk to some of the most beautiful beaches in Port Stephens.  

Halifax Holiday Park is situated directly between the calm waters of Shoal Bay Beach and Little Beach.

Fingal Bay Holiday Park is across the road from beautiful Fingal Bay Beach. (This is a patrolled beach between September and April)

Shoal Bay Holiday Park is across the road from the pristine waters of Shoal Bay Beach.


Do you allow dogs?

YES -  but there are certain restrictions that we put in place to preserve the balance for all visitors. Dogs are only permitted at the park when you are staying in your own tent or van so no matter how well behaved Fido is he won’t be allowed to stay in one of our cabins or villas.  

*NOTE: Dogs are not permitted in the park during peak periods i.e. Christmas, Easter, long weekends and some School Holidays. We find that lots of dogs and lots of kids  don't mix very well.  Please check with Management BEFORE bringing your dog.  More info.


Do you supply linen?

Yes all Port Stephens Beachside Holiday Parks supply pillows, towels and linen free of charge. Only exception is the Safari Tents at Shoal Bay Holiday Park and of course your own tent or van.


Do kids go FREE?

At all Port Stephens Beachside Holiday Parks we include up to 3 kids in our advertised rates for Cabins and Villas before we charge for extras, also our kids rates start from 5 years right up to 17years but they must have an adult staying with them. 

*note tent and van site rates are for 2 adults only, kids are extra.


Do you offer membership discounts?

We have our own VIP Members Club "Beachside Bonus" which offers members discounts on our accommodation as well as hundreds of dollars in savings on local tours, attractions, cafes and restaurants.  For more details see  www.beachsideholidays.com.au/vip-club


Are fires permitted?

In accordance with the NSW rural fire service, fires are not permitted at the park.


Do you have a playground?

Halifax Holiday Park has a playground onsite
Shoal Bay Holiday Park has a playground onsite
Fingal Bay Holiday Park has a playground onsite


Does the amenities block have a security code?

Yes they do at Halifax Holiday Park and Shoal Bay Holiday Park. This code is provided on check-in.  

Fingal Bay does not have security codes on the amenities blocks.


Do you have a dump point?

Yes we do. Please see reception for locations.


Do you have to pay for showers?

No hot water comes complimentary when you stay with us!


Do you have a restaurant or cafe onsite?

Unfortunately no we don’t at any of our parks, however, there are a number of good Restaurants in Nelson Bay and surrounds check with our friendly staff who will be more than happy to provide information about local places to eat.
Note:  Halifax Holiday Park does have a privately run kiosk adjacent to the park.


Do you have BBQ's

Yes there are FREE BBQ areas in all our parks.


Do you have camp kitchens?

Yes all 3 Beachside Holiday Parks have great camp kitchens.


Is there internet access at the parks?

Please check the individual holiday parks for more information as some areas have limited signal and therefore have limited access to Wi-Fi. Please note: There will be a small charge if wi-fi is available. 

Currently Shoal Bay and Halifax Holiday Parks offer Wi-Fi hot spot access on the following plans.

WiFi Access - 3 day Short Break - $20 (500mb)

WiFi Access - 7 day Relax Package - $30 (1GB)

WiFi Access - 30 day Relax Package - $50 (2GB)

Prices as of Jan 2017.

What if we won't be there before reception closes ?

If this is the case please contact reception to organise a late check-in.  All fees must be paid prior to arrival.


What time is check in?

11am for sites and 2pm for cabins/villas.  (may vary slightly from park to park so please check with reception)


What time is check out?

Check out is at 10am (may vary slightly from park to park so please check with reception)


Do you see whales in Port Stephens?

Humpback Whales travel thousands of kilometers from early May to Late November, between their winter breeding ground to their summer feeding ground along the East Coast of Australia. We are lucky enough to witness one of the longest whale migrations in the world off the coast of NSW. Humpback Whales are the most popular species with about 20,000 animals passing Port Stephens each year.

From about May, Humpback Whales begin passing by on their Northern Migration coming from antarctic waters in the south. By early August these whales have moved onto their breeding grounds up north around the equator. On this northern Migration you can see a lot of breaching whales and active males showing their dominance to impress females for mating.

By September the first whales are on their way south again. you can often see whales going both ways at this time of year. By mid to late August right up to the beginning of December the whales are now all swimming south and you can start to see mothers with their newborn calves. More info.


If you need to know anything else please drop us an email and we'll be glad to help. 


PASS IT ON